Privacy Policy

1. Information We Collect

At Home Fitness Hub, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what data we collect and how we use it.

1.1 Personal Information

We may collect the following types of personal information when you use our website:

• Contact Information: Name, email address, phone number, and postal address when you contact us, create an account, or subscribe to our newsletter.
• Account Information: Username, password, and profile details if you create an account.
• Payment Information: Credit card details, billing address, and other payment details when you make a purchase (processed securely through our payment processors).
• Communications: Content of emails, contact form submissions, or other messages you send us.
• Survey Responses: Information provided in customer surveys or feedback forms.

1.2 Automatically Collected Information

Our website also collects certain information automatically:

• Usage Data: Pages visited, time spent on pages, links clicked, and other actions taken on our website.
• Device Information: IP address, browser type and version, operating system, and device identifiers.
• Location Data: Approximate location derived from your IP address.

2. How We Use Your Information

We use the information we collect for the following purposes:

2.1 Providing Our Services

• To deliver the products and services you request
• To process transactions and send related information
• To create and maintain your account
• To provide customer support and respond to inquiries

2.2 Improving Our Services

• To analyze usage patterns and optimize website performance
• To develop new products, services, and features
• To conduct research and analytics to improve our content

2.3 Marketing and Communications

• To send newsletters, updates, and promotional materials
• To provide personalized content and recommendations
• To communicate about special offers, events, or new features

2.4 Legal and Security Purposes

• To comply with legal obligations
• To enforce our Terms and Conditions
• To detect and prevent fraudulent or illegal activities
• To protect the security of our website and users

3. Cookie Policy

Our website uses cookies and similar technologies to enhance your browsing experience.

3.1 What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help the website remember your preferences and understand how you interact with it.

3.2 Types of Cookies We Use

• Essential Cookies: Required for the website to function properly. These cannot be disabled.
• Functional Cookies: Enable enhanced functionality and personalization.
• Analytical Cookies: Help us understand how visitors use our website.
• Marketing Cookies: Used to track visitors across websites to display relevant advertisements.

3.3 Third-Party Cookies

We use services from third parties like Google Analytics, Facebook, and others that may place their own cookies on your device. These third parties have their own privacy policies.

3.4 Managing Cookies

You can control cookies through your browser settings. You can delete existing cookies and prevent new cookies from being placed. However, disabling certain cookies may limit your ability to use some features of our website.

4. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

4.1 Access and Information

You have the right to request access to the personal information we hold about you and to receive information about how we process it.

4.2 Correction and Deletion

You have the right to request that we correct inaccurate or incomplete personal information. You may also request that we delete your personal information under certain circumstances.

4.3 Restriction and Objection

You can request that we restrict the processing of your personal information or object to certain types of processing, including direct marketing.

4.4 Data Portability

You may have the right to receive your personal information in a structured, commonly used, and machine-readable format, and to transmit this data to another controller.

4.5 Withdrawal of Consent

Where we process your data based on consent, you have the right to withdraw that consent at any time.

4.6 Exercising Your Rights

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below. We will respond to your request within the timeframe required by applicable law.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

6. International Data Transfers

Your personal information may be transferred to and processed in countries other than the one in which you reside. These countries may have different data protection laws. When we transfer your data internationally, we take appropriate safeguards to ensure your information remains protected.

7. Children's Privacy

Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will post the updated Privacy Policy on this page with a new "Last Updated" date. We encourage you to review this Privacy Policy periodically.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

• Email: privacy@homefitnesshub.com
• Phone: +449820449225
• Address: 888 Megan Roads, East Tinashire, TN31 7BY, United Kingdom

We will respond to your inquiry as soon as possible and within the timeframe required by applicable law.